Privacy Policy

Privacy Policy – Simply Sorted

Effective Date: 1st April 2025

1. Introduction
Simply Sorted is committed to protecting your personal data and respecting your privacy. This policy outlines how we collect, use, and protect your information in line with the UK General Data Protection Regulation (UK-GDPR).

2. Data Controller
The data controller is:
Simply Sorted
contact@simply-sorted.uk
07418633820

3. What Data We Collect
We may collect and process the following personal data:

Name

Email address

Telephone number

Home address

Booking and service details

Payment information (processed via secure third-party platforms)

Communication records (emails, messages, call notes)

Website usage data 

4. How We Use Your Data
We use your personal data to:

Manage bookings and provide services

Communicate with you regarding appointments or updates

Process payments and send invoices

Improve our services and website experience

Comply with legal obligations

5. Sharing Your Data
We do not sell your data. We may share your data with:

Secure third-party payment processors (e.g. PayPal, Stripe)

Service software providers (e.g. booking or messaging platforms)

Legal or regulatory authorities if required by law

6. How We Store Your Data
Your data is stored securely using password-protected systems and secure cloud storage. We retain your data only as long as necessary for our business purposes or legal requirements.

7. Your Rights
Under UK-GDPR, you have the right to:

Access the personal data we hold about you

Request correction of inaccurate data

Request deletion of your data (where applicable)

Object to or restrict processing in certain circumstances

Lodge a complaint with the Information Commissioner's Office (ICO)

8. Cookies and Website Tracking
If our website uses cookies, you will be informed upon visiting and given the option to manage your preferences.

9. Updates to This Policy
We may update this privacy policy from time to time. The latest version will always be available on our website or provided upon request.